I'm extremely bullish on CRM in general. Businesses have an ongoing need to communicate with customers, to work from the sales process and provide great customer service. Those needs don't go away. I think CRM has had some high-profile missteps in the past, but now we have a great opportunity to make CRM much more usable, and useful.
More Quotes from Brad Wilson:
The idea is these homes will appreciate in value because of their quality and the amenities of the neighborhood.Brad Wilson
Microsoft Dynamics as a product line is not limiting itself to small and mid-sized businesses. Clearly CRM is an example of where we are going after large business in a very broad manner.
Brad Wilson
I'm sure if you do the odds, it's not 50-50, but I really wouldn't doubt it one bit,
Brad Wilson
What we're seeing is a great deal of customization on country and industry levels. When Microsoft was developing its CRM, it made sure that it was built on a Web services architecture so that it can be easily adapted to specific local needs and requirements. We don't ship an out-of-the-box, property-management application, for instance, but those in real estate using the software can easily add apartment information without adding programming code.
Brad Wilson
We're pleased with Judge Owens' ruling.
Brad Wilson
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