The majority of large brokerages do not have a comprehensive CRM product available to their agents. Those agents have had to sign up for Top Producer or use Outlook or whatever.
More Quotes from Bob Woehrle:
We also recommend building a target group of preferred customers. The two easiest ways to make money are repeat sales and referrals. We want to target them and give them a special dose of attention.Bob Woehrle
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John Dobbin
In a civilized society, all crimes are likely to be sins, but most sins are not and ought not to be treated as crimes. Man's ultimate responsibility is to God alone.
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Richard Hofstadter