We want the line -- which for McDonald's includes our divisional and regional staffs, owneroperators and restaurant personnel -- to make decisions on behalf of customers based on field operating needs. The line ultimately has responsibility and accountability for our business success,
More Quotes from Jack Greenberg:
As part of this plan, we expect to invest 300 million to 400 million in existing U.S. franchised restaurants in 2003,Jack Greenberg
While this has been a tough six months, we are intent upon improving the business by building comparable sales around the world through improved operations, effective marketing and menu development,
Jack Greenberg
The European currencies have been weak against the dollar for three or four years now, and we've had two or three years of really extraordinary results worldwide, ... So, we're managing through this difficult period quite well, probably better than almost any other global branded company I can think of.
Jack Greenberg
McDonald's is proud of the tangible difference we have made for the environment in just 10 years. As we head into the new century, McDonald's will continue to set new, ambitious targets for environmental progress.
Jack Greenberg
She was indomitable, ... She would take on a project like opening up the University of Mississippi and just keep coming back again and again and again. She was like Grant at Vicksburg. She just dug in there and stayed there until they rolled over.
Jack Greenberg
This year has been challenging for McDonald's, ... But I am confident that our strategies are right and we will see significant improvement in 2002, setting the stage for stronger growth in 2003 and beyond.
Jack Greenberg
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