The reasoning is that if you take care of your employees, they will take care of your customers.
More Quotes from Jo Natale:
We realized people were moving to club stores and retailers that offer consistent, low prices so we did it too. We wound up saving money because we didn't have the cost of setting up and taking down the end caps for the sales.Jo Natale
There's nothing aggressive about our growth, period. We open two to three stores a year. It just so happens that this year they're in the Philadelphia market.
Jo Natale
The reality is the home improvement business is dominated by a very small number of very large national chains, it had really become impossible to compete successfully, but also to grow our business.
Jo Natale
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