That's a conversation that's proven to be an extremely difficult conversation, state by state and in Washington.
More Quotes from Karen Ignagni:
What we have here, I think, is quite a lot of noise with respect to this matter of clinical practice, who should decide, and what have you, ... but not enough information on the part of physicians and patients about how processes are actually working.Karen Ignagni
I think everyone is surprised by the robustness of this number. We had a sense, but we had no data.
Karen Ignagni
Most people don't realize that every day women's lives are being saved and their quality of life improved because health plans have developed programs that safeguard women's health.
Karen Ignagni
Access to an emergency room, if they reasonably believe they should go, they should go and be paid for appeals. Making sure that an individual that has a concern, a complaint, a grievance -- it needs to be handled expeditiously.
Karen Ignagni
This approach has rewarded the over-utilization and misuse of services and resulted in higher payments when health care complications arise.
Karen Ignagni
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