Salesforce.com is selling an on-demand model that gives customers the ability to roll out a CRM deployment quickly and easily and then scale that deployment either up or down to meet their business needs, ... So far, small and midsize businesses have taken the best advantage of that, but we are starting to see larger companies that are seriously evaluating an on-demand model.
More Quotes from Rob Bois:
The vendors are selling fewer full suite deals, multimillion dollar soup-to-nuts implementations, and we see that reflected in how they are trying to build services-oriented architectures, so they can deploy modules rather than big-bang implementations, ... This allows customers to piece together the business functions they need -- even modules from different vendors -- to meet the specific demands of automatic processing rather than having to buy an entire suite at the outset.Rob Bois
This is a good time for them to make the biggest impact in CRM software.
Rob Bois
The use of Microsoft's .NET also has Web-services implications within an organization because it provides an effective way to integrate Microsoft applications together.
Rob Bois
The hosted model has reinvigorated a market that has failed to grow over the past several years, ... The hosted category has changed the whole perception of customer management with faster implementations, quicker time to value and easy customization.
Rob Bois
Some customers have the expectation that you flip a switch and you're done. But there are setup costs and training costs and ramp-up costs. There's getting the system customized to match the business context and then getting people to use the system. CRM implementations are still complex, even if they're delivered in an on-demand fashion.
Rob Bois
We're past the first generation of mobile devices. Many technical hurdles have been eliminated, and that will be reflected in the market.
Rob Bois
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Based on Topics: Abilities QuotesBased on Keywords: crm, deployment, evaluating, midsize, on-demand, salesforcecom
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