The contact center is constantly changing and businesses need powerful, flexible CRM tools that continually provide greater productivity, decreased costs and enhanced service. Onyx CTI 1.5 empowers both experienced and new contact center agents to handle
Quotes about onyx (11 Quotes)
One of the big benefits of an enterprise CRM solution is the ability to access vital customer data, regardless of device or locale. Onyx customers in the United States, Europe or Japan can now access and leverage customer data in real time. This is of great interest not only to our enterprise-level Japanese customers, but also to our multi-national customers with worldwide operations.
Onyx says they have a poison pill in place, though I haven't seen it yet. It seems like an extreme method, but it could happen.
Yes, the work comes out more beautiful from a material that resists the process, verse, marble, onyx, or enamel.
The technology itself (behind Opal and Onyx) is great. Whether it can deliver is beyond the technology. It's up to Polaroid as a business.
Olympus has no printing capability. Opal and Onyx would give them the printing capability.
I called Onyx on Monday and they said it would be delivered Tuesday morning and it was.
Essentially, it was not a good deal for Onyx as a company and for Onyx's shareholders. We would have had to issue a huge number of shares, and the net effect would have been grossly diluted shareholder value.
CDC is made up of Pivotal, IMI, which is a supply chain player, and Ross, which is an ERP player. CDC has integrated none of these into a suite. This new entity was going to be made up of all these new pieces, plus Onyx. Our shareholders were going to walk away being a small, minority owner in CDC, as opposed to being 100 percent owners in Onyx, a company that is doing very well right now.
We are pleased that Onyx has been recognized as a leading solution provider in the Enterprise CRM marketplace. Onyx's unique blend of integrated CRM, business process management and analytics empowers our customers every day to increase revenues, decrease costs, and improve customer satisfaction.
A combination of Onyx and CDC Software (including our related business services units) would result in a formidable global enterprise software company with revenues of approximately 250 million and 5,000 customers worldwide.