Mike Gray Quotes on People (2 Quotes)

There are a lot of people in the lawn service that are non-English speaking. Customers and different people were telling me that they have a hard time trying to communicate with them about the work they want done on their yards. I just want to let people know they at least can communicate with me when I do work on their property.

There are privacy and message-clutter issues. As an industry, we have to self-police here, and we have to be careful and mindful of how we are connecting with customers because we run the risk of upsetting people.